Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. We secure our website and other systems by taking technical and organizational measures against loss, destruction, access, alteration or distribution of your data by unauthorized persons. Although we carry out regular checks in this regard, it is not possible for us to ensure complete protection against all hazards.

DATA PROTECTION CONTACT

If you have any questions about the processing of your personal data or your data protection rights, please contact:

Abhishek Singh, Pinnacle Edits,

State : Maharashtra

Country, India

Phone : +1 424 255 7675

E-Mail : [email protected]

DATA CONTROLLER

The data controller responsible within the meaning of Art. 4(7) GDPR for the processing of personal data:

Abhishek Singh, Pinnacle Edits,

Phone : +1 424 255 7675

E-Mail : [email protected]

LOG FILES

We automatically collect data and information from your device’s system and store it in centralized server log. Such data are information relating to an identified or identifiable natural person (in this case: website visitors). The data are transferred automatically by your browser when you visit our website. This includes the following information:

1) Date and time of your visit to our website ( By requesting to the host provider’s server)

2) URL of the website from which you accessed our website

3) Public IP address of your computer.

The purpose of such processing is to make our website accessible from your device and ensure our website is displayed correctly on your device or in your browser.

The legal basis for processing is Art. 6(1) point f) GDPR. We have a legitimate interest in providing you with a website optimized for your browser and enabling communication between our server and your device. The latter above all requires processing of your IP address.

The information processed is only stored for as long as is necessary for the intended purpose or required by law.

Right to object

You have a right to object. You can send or inform us of your objection at any time ( By sending an e-mail to [email protected]).

The provision of personal data is not required by law nor by contract, nor for conclusion of a contract. You are also not obliged to provide the personal data. Failure to do so may, however, result in your not being able to use our website or not being able to use it to its full extent.

The photos and pictures that you submit here and the processed output of the same are NOT accessible to anyone else other than you unless you explicitly consent to. You should carefully consider while sharing the pictures on any of the online platforms.

Do not divulge your account number or password to any third party. You are responsible for maintaining the confidentiality of your account number and password. You are responsible for all uses of your account, whether or not actually or expressly authorized by you. We cannot be held responsible for any activity in your account which results from your failure to keep your own password secure.

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted.

As this Privacy Policy may be updated from time to time, we will revise and display the effective date at the top of this web page. You should periodically review it to keep abreast of our plans and procedures to protect the personal information that we collect. Your continued use of the Pinnacleedits services constitutes your agreement to this Privacy Policy and any updates.

If you have any questions or comments about this Privacy Policy, the practices of this Site, or your dealings with us, you can contact is sending email to:
[email protected]

You can send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Right to object

You have a right to object.

You can adjust your browser setting to restrict or completely prevent the placement of cookies. You can also have cookies automatically deleted when the browser window is closed. There are many article available on different websites to perform this task and you can follow the same.

The provision of personal data is not required by law nor by contract, nor for conclusion of a contract. You are also not obliged to provide the personal data. Failure to do so may, however, result in your not being able to use our website or not being able to use it to its full extent.

Other services we use also use cookies. We will point out the use of the cookies to you separately for the individual services.

CONTACT FORM

Our website includes a contact form that you can use to contact us via the Internet.

We use the WordPress plug-in to provide the contact form. The data you enter there is sent directly to our customer service department’s e-mail address.

If you use this contact form to contact us we will process the data you enter in the input fields.

The following data are part of the mandatory information:

1) E-mail address

2) Subject

3) The information contained in your message text

You can also add further data as voluntary information. This may help simplify and speed up processing of your request. The following data are potentially affected in this case:

4) Name

Please note that the extent of the personal data collected on the contact form also depends on the data that you yourself disclose in your message text on the contact form.

The purpose of processing personal data included with the mandatory and voluntary data is to process the contact request and enable us to contact the requesting party in order to respond to the request.

The legal basis for processing of personal data described here is Art. 6(1) point f) GDPR. It is in our legitimate interest to offer you the opportunity to contact us at any time so that we can answer your questions.

Personal data are only processed as long as needed to provide the relevant function and are subject to our “Data Life Cycle Concept” for the deletion of personal data.

Right to object

You have the right at any time to object to the processing of your personal data. You can send or inform us of your objection at any time (e.g. by e-mail to [email protected]).

Your name, e-mail address, subject and any information included in the message text will be forwarded to our customer service department at Pinnacle Edits.

The provision of personal data is not required by law nor by contract, nor for conclusion of a contract. You are also not obliged to provide the personal data. Failure to do so may, however, result in your not being able to use our contact form.

ORDERING PROCESS

As part of the ordering process on our website, we process data to help you select and order the services you want and to facilitate payment for and delivery or execution of said services.

As a registered user, you can log in to the ordering system to place an order via an https-encrypted website with a SSL certificate. After selecting the services you require, you can fill out a form with information such as the number of files, order name, and other instructions.

The next step is to confirm the order information.

At the end of the ordering process you will be receiving a Paypal invoice separately.

The processed data includes the following :

1) Inventory data

2) Communications data

3) Contract data

4) Payment data

5) Billing data

The following data are also processed when the order is sent:

1) Your IP address

2) Date and time

3) Traffic source

We process data from our customers, prospective customers and other business partners.

An order will be generated and a confirmation will be sent to the e-mail address you provided.

The data are processed for the purpose of providing contractual services, invoicing, and delivery of the ordered image processing and customer service.

The legal basis for the data processing described here is Art. 6(1) point b) GDPR.

We process the image file, we process it as a contractor for the data controller. This is the photographer who uses our services. The data controller can provide you with information about the legal basis for said processing.

The legal basis for processing the data associated with placement of the cookie is Art. 6(1) point f) GDPR. We have a legitimate interest in ensuring that the data you initially enter as part of the ordering process continues to be stored for you on our website during the rest of the ordering process.

Our legitimate interest according to Art. 6(1) point f) GDPR is the legal basis for processing further personal data.

Once the payment process is complete, meanwhile you can upload the files (including your free trial order) using your browser and cloud storage services. As soon as an order you place has been completed, we will contact you by e-mail. You can then download the finished files in your user profile.

You can download the finished files up to 25 days after they have been made available to you. A copy of the files you ordered will also be stored for 45 days after order completion on our in-house backup server .

Right to object

You have the right at any time to object to the processing of your personal data. You can send or inform us of your objection at any time (By e-mail to [email protected]).

So far as we have specified Art. 6(1) point b) GDPR as the legal basis, the provision of personal data is required to place an order and thus to conclude the contract. Failure to provide the data would result in the contract not being concluded.

The provision of the aforementioned personal data is otherwise not required by law nor by contract, nor for concluding a contract. You are also not obliged to provide the personal data. Failure to do so, however, means that you will not be able to place an order and we will not be able to conclude a contract with you.

UPLOAD OPTIONS FOR IMAGE FILES

a) Upload via browser

Our website allows you to use your browser to upload the images required for the provision of our contractual services.

We process the following data for this purpose:

1) The image(s)

2) The name of the image in the log file

3) The customer ID in the ordering system.

The legal basis for the processing of personal data is Art. 6(1) point b) GDPR.

We process the image file, we process it as a contractor for the data controller. This is the photographer who uses our services. The data controller can provide you with information about the legal basis for said processing.

The provision of personal data is required in order to perform the contractual services and thus also to conclude the contract. Failure to provide the data would result in the contract not being concluded.

b) Use of cloud storage services (via Dropbox upload link, WeTransfer or Google Drive)

a) Dropbox

You can upload the files to the https://www.dropbox.com platform. Dropbox is a file hosting service (also referred to as cloud storage) provided by Dropbox Inc. 333 Brannan St, San Francisco, CA 94107, USA (“Dropbox”).

Dropbox uses servers at locations in the USA and around the world.

As outlined in Dropbox’s Privacy Shield certification (you can find this at https://www.privacyshield.gov/list by using the search term “Dropbox”), Dropbox is committed to complying with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework regarding the collection, use and storage of personal data from EU member states and Switzerland. Dropbox has been certified as complying with the Privacy Shield Principles. Further information about this is available at https://www.google.com/policies/privacy/frameworks.

According to Dropbox itself, if you delete your Dropbox Basic, Plus or Professional account, Dropbox erases your stored data 30 days later. If you are a Dropbox Business user, your administrator is responsible for deactivating your account and erasing your files.

Dropbox uses automated decision making (including machine learning) to collect and process your personal information in order to provide and improve its services and, depending on the particular case, to market them in order to pursue its legitimate interests or with your consent.

We have concluded a commissioned data processing agreement with Dropbox (Art. 28 GDPR).

Privacy information about this Dropbox service can be found at https://www.dropbox.com/de/privacy. For more information about Dropbox, visit https://www.dropbox.com/help/security/privacy-policy-faq.

The legal basis for the processing of personal data is Art. 6(1) point b) GDPR.

We process the image file, we process it as a contractor for the data controller. This is the photographer who uses our services. The data controller can provide you with information about the legal basis for said processing.

The provision of personal data is required in order to perform the contractual services and thus also to conclude the contract. Failure to provide the data would result in the contract not being concluded.

b) WeTransfer

You can upload the files to the https://wetransfer.com/ platform. WeTransfer is a file hosting service introduced in 2009. The service provider is WeTransfer B.V., Oostelijke Handelskade 751, 1019 BW Amsterdam, Netherlands. The primary purpose of WeTransfer is not to permanently store and share files with others, but rather to send large files to one or more recipients (i.e. short-term storage on the server for the purpose of downloading files in the near future). It is not necessary to register with WeTransfer in order to use the service. You only have to store your own e-mail address and that of the recipient. According to the operator, files are erased from the server 7 days after uploading.

WeTransfer uses servers in both the USA and the EU. If you upload files in the EU, according to WeTransfer they will be stored exclusively on servers in the EU.

When you use WeTransfer, WeTransfer states that it processes the following data:

1) Your IP address

2) Your e-mail address

3) The recipient’s e-mail address (our e-mail address)

4) Your message to the recipient (to us)

5) Our IP address

6) File name, size and type

7) Country of origin and language settings

8) Browser type and version

9) Operating system

WeTransfer states that it stores the personal data associated with an upload for no longer than 12 months. The file(s) you upload are stored at WeTransfer for 7 days and then automatically deleted. If you use WeTransfer Plus, the process is somewhat different.

Privacy information about the WeTransfer service can be found at https://wetransfer.com/legal/privacy.

The legal basis for the processing of personal data is Art. 6(1) point b) GDPR.

We process the image file, we process it as a contractor for the data controller. This is the photographer who uses our services. The data controller can provide you with information about the legal basis for said processing.

The data recipient is WeTransfer B.V. The company works for us in the context of a commissioned data processing agreement.

The provision of personal data is required in order to perform the contractual services and thus also to conclude the contract. Failure to provide the data would result in the contract not being concluded.

c) Google Drive

You can upload the files to the https://www.google.com/intl/de_ALL/drive/ platform. Google Drive is a file hosting service (also referred to as cloud storage) operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

For information about Google’s existing Privacy Shield certification and other data relating to Google’s processing of data when using Google services, please see section “6) Information about Google’s services” of this privacy policy.

The legal basis for the processing of personal data is Art. 6(1) point b) GDPR.

We process the image file, we process it as a contractor for the data controller. This is the photographer who uses our services. The data controller can provide you with information about the legal basis for said processing.

The provision of personal data is required in order to perform the contractual services and thus also to conclude the contract. Failure to provide the data would result in the contract not being concluded.

PAYMENT TRANSACTIONS

Payment with PayPal

We give you the option of paying with PayPal. After completing your order, you will be directed to the website of the payment provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). When you pay with PayPal, we transmit information (including personal data) to PayPal which then processes it for the purpose of payment processing. When you pay with PayPal, we transmit the following data in particular to PayPal:

1) Price

2) Currency

3) Unique user ID (client token)

PayPal places cookies on your device when you visit the PayPal website or use PayPal services. PayPal uses these cookies to identify you as a customer, personalize PayPal services, content and advertising, evaluate the effectiveness of advertising, and ensure your account’s security. You can prevent the placement of cookies by selecting the appropriate settings on your browser, provided that the cookies are not required to prevent fraud or ensure the security of the webpages managed by PayPal. However, please note that if you do so you may not be able to use all the functions of PayPal.

PayPal’s current privacy policy is available at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

We receive the following data from PayPal as part of the transaction:

1) Transaction ID

2) Credit card number (only the last four digits)

3) Total order amount

4) Currency

5) Date and time of transaction

6) Status confirmation (transaction successful or failed)

The purpose of processing these data is to carry out the payment process and execute the contract.

The legal basis for processing the data as part of the ordering process and the execution of the contract is Art. 6(1) point b) GDPR. We store the data only for as long as necessary to process and complete your order and comply with the legal storage periods.

The provision of the aforementioned personal data is required for concluding a contract. Failure to provide the data would result in the contract not being concluded.

Contact

You can contact us by mail, telephone, Skype or e-mail.

If you contact us by mail, we may process your address data (e.g. last name, first name, street, town, postal code), date and time of receipt as well as any information in the text of your letter.

If you contact us by telephone, we may process your telephone number and, if necessary, your name, your e-mail address, the time of your call and details of your inquiry during the conversation.

If you contact us by e-mail, we process in particular your e-mail address, the time the e-mail is sent and the information contained in the message text (including attachments if applicable).

The purpose of processing these data is to process the contact request and to enable us to contact the requesting party in order to respond to the request.

The legal basis for processing of personal data described here is Art. 6(1) point f) GDPR. It is in our legitimate interest to offer you the opportunity to contact us at any time so that we can answer your questions.

The personal data are deleted as soon as they are no longer required for the purpose of collection and are thus subject to our “Data Life Cycle Concept” for the deletion of personal data.

Right to object

You have a right to object. You can send or inform us of your objection at any time (e.g. by e-mail to [email protected]).

The provision of personal data is not required by law nor by contract, nor for conclusion of a contract. You are also not obliged to provide the personal data. Failure to do so may, however, result in your not being able to contact us or our not being able to contact you.

SOCIAL NETWORKS & EXTERNAL LINKS

In addition to this website, we are also present on various social media and you can access our pages there by clicking the relevant buttons on our website. Personal data may be transmitted to the provider of the social network when you visit us there.

Please note that user data may also be transferred to a server in a third country in this case and thus be processed outside of the European Union. US providers certified under the Privacy Shield undertake to comply with EU data protection standards. Further information about this is available at https://www.privacyshield.gov/Program-Overview.

In addition to storing the data you actually enter when visiting this social medium, the social network provider may also process further information.

The social network provider may also process the most important information about the computer system from which you are visiting, such as your IP address, the type of processor you are using, and the browser version and plug-ins you are using.

If you are logged on with your personal user account for the respective network while visiting such a webpage, the network can assign the visit to this account.

Information about the purpose and scope of this data collection by the respective social network, further processing of your data there and your rights in this regard can be found in the relevant provisions of the data controller, e.g.:

Facebook (Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA):

For fan pages: Agreement on joint processing of personal data (Art. 26(1) GDPR) https://www.facebook.com/legal/terms/page_controller_addendum

Facebook privacy policy: https://www.facebook.com/about/privacy/,

Opt-out option: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com/,

Privacy Shield certification: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA):

Privacy policy: https://twitter.com/de/privacy

Opt-out option: https://twitter.com/personalization,

Privacy Shield certification: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active

Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA):

Privacy policy und opt-out option: https://help.instagram.com/155833707900388

Google and YouTube (Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland):

Privacy policy: https://policies.google.com/privacy,

Opt-out option: https://twitter.com/personalization,

Privacy Shield certification: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Please also note that our website contains further links to third-party websites and that we have no influence over the data processing of those third-party websites.

REVOCATION OF CONSENT

You have the right to revoke the consent you have given at any time with effect for the future, without affecting the lawfulness of the processing that took place on the basis of the consent up to the time of revocation.

DATA SUBJECT RIGHTS

You have the following rights:

1) Right to information (Art. 15 GDPR)

2) Right to rectification (Art. 16 GDPR)

3) Right to object (Art. 21 GDPR)

4) Right to erasure (Art. 17 GDPR)

5) Right to restriction of processing (Art. 18f. GDPR)

6) Right to data portability (Art. 20 GDPR)

Please feel free to contact us about any inquiries of this kind you may have. Please note that we must ensure that it is actually the data subject concerned who is making such an inquiry.

You have the right to lodge a complaint with a data protection supervisory authority, without prejudice to any other administrative or judicial remedy.

Our website does not use any automated decision making.