Quality is utmost important in our industry and consistency in quality is very crucial. We understand that and in order to provide consistency in quality and turnaround time, we do set a dedicated team of 2-3 editors (varies on amount of work) who would be specifically working on your images from the beginning of our partnership. Also, we have a 3 tier quality process before the final delivery. We always look forward to the feedback, as your opinions/feedback will help us to streamline the workflow.